Fact 3/7: how high is the adoption rate on talent and knowledge sharing platforms?

Who can help me?

This series of articles focus on real-life measures obtained from companies that have deployed such a platform.

In summary, the platform allows people inside a company to help each other, train each other or share some tasks.

This article details fact 3.

  1. talent and knowledge sharing platforms have qualitative benefits
  2. talent and knowledge sharing platforms have quantitative benefits
  3. how high is the adoption and success rate on this kind of platform?
  4. what are the most wanted skills and the most indicated skills?
  5. how can companies limit the number of social platforms?
  6. real life examples of talent and knowledge sharing demand and supply
  7. real life challenges of introducing this kind of platform
How high is the adoption and success rate on this kind of platform?
  • 81% of the users would recommend the platform to a colleague
  • 86% of the users confirm that a talent and knowledge sharing platform is useful
  • 91% of the users confirm that their platform is easy to use
  • 84% of the users confirm that spending time on the platform saves time

We do not commonly know the skills of the other employees.

Let’s try a very conservative quantitative approach to savings:

In a company of 1 000 employees, if everyone saves the equivalent of one hour of external training or consultancy during the year, the company saves between $65 000 and $120 000 each year.

Let’s give some talk-room to the users themselves:

Coming from a help seeker: “Simple, nice design, and effective. It is very easy to indicate your own talents. As soon as we were live all was very simple: we create the request in a jiffy and experts are notified immediately. When someone needs your skills, your are notified. We do not commonly know the skills of the other employees. With this platform you do not need complicated and time consuming introductions. People define their needs and only people willing to help will reply. The collaboration process is simplified. Without hesitation or shyness, you can ask for help from people you don’t know. In short, everything is simple, fast, and efficient.”

Coming from an expert: “I am always ready to help my colleagues when I know I can bring them something valuable. An organization that works well is a place where everyone helps each other with their own skillset. I love using it because the solution is an amplification of this mindset. I can help colleagues with whom I had no contact before but who need someone with my skills. Ultimately, the platform gives me more corporate visibility as an expert.”

In conclusion: adoption is high, although there are some challenges that will be discussed when I detail fact 7 in 4 weeks from now. Help seekers like it and experts like it. Additionally, some platform providers, such as SkillDeal provide everything to make it work, included in the license fee:

  • a deployment plan - how to deploy, SSO integration, management commitment and first usage
  • an on-boarding plan including tips for internal communication, benefits obtained for who uses the platform, reminder campaigns for the slow adopters, high value examples
  • gamification and evaluation functionality allowing to gratify high contributors and motivate slow adopters
  • newsletter templates providing the application administrator with material and formats that can be used through various communication channels such as mail, intranet, blogs, etc.

Providing customers with the statistics discussed above is important to measure the 'resistance to change' and to enable the company to adequately deal with this. As the platform proves to have a high ROI, it is important for the company that the platform is widely adopted and intensively used.

If you liked what you read contact us and we will evaluate together if SkillDeal can be of value to your company or network too.