Fact 1/7: qualitative benefits of talent and knowledge sharing platforms

Fact 1/7: qualitative benefits of talent and knowledge sharing platforms

This series of articles focus on real-life measures obtained from companies that have deployed such a platform.

In summary, the platform allows people inside a company to help each other, train each other or share some tasks.

This article details fact 1.

  1. talent and knowledge sharing platforms have qualitative benefits
  2. talent and knowledge sharing platforms have quantitative benefits
  3. how high is the adoption and success rate on this kind of platform?
  4. what are the most wanted skills and the most indicated skills?
  5. how can companies limit the number of social platforms?
  6. real life examples of talent and knowledge sharing demand and supply
  7. real life challenges of introducing this kind of platform
Talent and knowledge sharing platforms have qualitative benefits
Talent and knowledge sharing platforms have qualitative benefits

When selling software a salesperson’s focus is mostly on quantitative results: eg. ‘Buying this software will save you x million of dollars in the next y years’.

In the majority of cases this can not be verified and therefore some ‘intangible’, qualitative benefits are often added to sweeten the pill.

This article opens with the qualitative benefits and leaves the numbers for the next post. The fact that an employee would chose to work for your company or stay with your company because, among other things, you have some tools available that will make her better at what she does, is worth a fortune in this age of talent hunt.

[…] that an employee would chose to work […] or stay with your company […] is worth a fortune in this age of talent hunt

Providing a fair collaborative framework to every person working in a company encourages people to share skills. ‘Fair’ means that anybody can ask for skills they require when confronted with a business problem. The fair platform, where ‘minutes’ are the currency, breaks down internal walls and allow needs and skills to connect. It allows everybody to find and get in touch with any and every listed expertise in the organisation.

Once the platform is in place it stimulates problem solving. Requests sent by employees are instantly shared with the right experts for rapid and effective resolution. The answers come from your colleagues in the lingo of your company and are therefore highly effective. The person who posts the request has, once the answer is accepted, become better at what he does. The fact that the seeker will be helped is close to certain (read article on success rates that will be published in two weeks from now).

Employee engagement and well-being at work is increased as improving someone skills and encouraging teamwork leads to increased employee satisfaction. Also the expert is fulfilled as it has been proven that voluntary work and accountability increases the quality of working life. The platform is boosting networking and provides a quick and easy way to connect to people. It is not similar to Facebook or other forums where people connect to people that share common interests.

[…] connect people that need a skill with colleagues that have that skill
For the company the data that comes out of the platform is highly valuable.

For the company the data that comes out of the platform is highly valuable. Expertise, when needed, can be found inside the company first. Knowledge can be mapped and weak areas, shown by unanswered requests or searches for unavailable skills, can be worked on. Check out the article on the quantitative benefits of the knowledge sharing platform (fact 2). You might be surprised to read a SaaS story with a demonstrable positive ROI ;-)

If you liked what you read contact us and we will evaluate together if SkillDeal can be of value to your company or network too.